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inbrix

Official

by inbrix

AI-native helpdesk hosted in Germany: tickets, replies, KPIs and knowledge base over MCP.

ai.inbrix/helpdesk MCP Server

AI-native helpdesk hosted in Germany, exposing helpdesk capabilities over the Model Context Protocol (MCP). The server provides access to helpdesk workflows including tickets, replies, KPIs, and a knowledge base, enabling clients to integrate helpdesk data and actions into MCP-driven applications.

🛠️ Key Features

  • Tickets
  • Replies
  • KPIs
  • Knowledge base
  • Hosted in Germany

🚀 Use Cases

  • Retrieve and manage helpdesk tickets via MCP
  • Access reply data for customer communications
  • Review KPI information related to helpdesk performance
  • Use the knowledge base through MCP

⚡ Developer Benefits

  • Integrates helpdesk operations into MCP-based tooling
  • Centralizes tickets, replies, KPIs, and knowledge base access

⚠️ Limitations

  • No additional tool details were provided (e.g., specific MCP tools or authentication behavior).