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NewDesk

Official

by newdesk

Help desk: read the queue, answer and solve tickets, look up customers, refund in Stripe.

MCP Server: ai.newdesk/newdesk

The MCP server ai.newdesk/newdesk provides help desk capabilities, including reading a ticket queue, answering and solving tickets, looking up customers, and processing refunds via Stripe.

🛠️ Key Features

  • Read the help desk ticket queue
  • Answer tickets
  • Solve tickets
  • Look up customers
  • Refund in Stripe

🚀 Use Cases

  • Support teams reviewing and responding to incoming tickets
  • Ticket resolution workflows requiring customer lookup
  • Handling refunds through Stripe during support interactions

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