Infobip MCP Servers
Infobip MCP Servers let you build AI agents to interact with the Infobip platform through the Model Context Protocol (MCP).
Connect to Infobip and enable your agents to perform actions, such as sending messages over channels like SMS, WhatsApp, or Viber, or managing customer data in a controlled, production-grade environment.
No more complex integrations or digging through endless documentation. Just plug in and let your AI do the talking.
🛠️ Features
- ✉️ Send messages using channels like SMS, WhatsApp, RCS, Email, Viber, Voice, Mobile push
- ✉️ Register senders, purchase numbers, and manage channel setup
- ✉️ Look up delivery metrics, billing usage, error codes, and message logs
- 📱 Set up and run 2FA flows
- 📱 Use Telco network capabilities to improve authentication methods and enhance the security of online transactions
- 👤 Store & activate your customer information
- 👤 Manage Infobip user accounts
- 👤 Orchestrate multi-tenant workflows with CPaaS X
- 🔍 Explore Infobip documentation
- 🔍 Let deep research models search and retrieve Infobip documentation as a data source
📋 Prerequisites
- Infobip account - free trial available
- AI agent or application with MCP client support
Table of Contents
🌐 Available Remote MCP Servers
Infobip remote MCP servers support streamable HTTP transport.
Below is a list of available remote MCP servers.
Base URL: https://mcp.infobip.com
✉️ Messaging channels and channel registration
| Server | Endpoint | Features |
|---|
| SMS | https://mcp.infobip.com/sms | Send and preview messages, schedule and reschedule, bulk sending, multilingual support (transliteration, character sets), delivery reports, message logs, URL tracking |
| WhatsApp | https://mcp.infobip.com/whatsapp | Send template messages, send text/media (text, document, image, audio, video, sticker), send location/contact messages, template management (create, edit, delete, retrieve), delivery reports, message logs, SMS failover |
| WhatsApp Flow | https://mcp.infobip.com/whatsapp-flow | Create and manage static/dynamic flows, generate flow structure, manage flow JSON, send interactive flows, preview flows, add and manage interactive components (forms, buttons, checkboxes) |
| Viber | https://mcp.infobip.com/viber | Send messages with rich media (images, videos, files, URLs), delivery reports, message logs, scheduling, SMS failover, URL tracking |
| RCS | https://mcp.infobip.com/rcs | Send rich messages (multimedia, suggested replies, carousels, barcodes), delivery reports, message logs, capability check, SMS/MMS failover |
| Email | https://mcp.infobip.com/email | Send email messages, send bulk messages, schedule and manage scheduled email and bulk email messages, validate email address |
| Voice | https://mcp.infobip.com/voice | Single and multi-recipient voice calls, text-to-speech, pre-recorded audio, call management, conference calls, voice list management, delivery reports, call logs |
| Mobile App Messaging | https://mcp.infobip.com/mobile-app-messaging | Send push notifications, delivery reports, message logs, push statistics, push application management, inbox message management |
 Message | https://mcp.infobip.com/message | Send text, image, or file URL messages across SMS, RCS, MMS, and Viber in a single tool call, get delivery reports |
| Provisioning | https://mcp.infobip.com/provision | Register a sender, purchase a number, and configure channel senders. The agent collects the required information, applies the right rules for the target channel and market, and submits the provisioning request in a single conversation |
| Observe | https://mcp.infobip.com/observe | Look up delivery metrics, billing usage, error codes, and message logs. Closes the loop so agents can reason about traffic they already sent. |
📱 Authentication and verification
| Server | Endpoint | Features |
|---|
| 2FA | https://mcp.infobip.com/2fa | Application management, message templates (SMS/Email), send PIN (SMS/Voice/Email), resend and verify PIN, PIN verification status |
| CAMARA | https://mcp.infobip.com/camara | Number verification authorization, verify number, device location verification, SIM swap check, SIM swap date retrieval, KYC match |
| Server | Endpoint | Features |
|---|
| People | https://mcp.infobip.com/people | Manage Person profiles, add and manage company profiles, tags, custom attributes and lists, track and export events, audience segmentation |
| Account Management | https://mcp.infobip.com/account-management | Account balance, free messages count, total balance, manage and update account details, audit logs |
| CPaaSX Applications and Entities | https://mcp.infobip.com/application-entity | Set up multi-tenant messaging by creating and managing CPaaSX resources, like applications and entities. |
🔍 Developer resources
| Server | Endpoint | Features |
|---|
| Infobip Documentation | https://mcp.infobip.com/search | Documentation search, API reference, use cases, product guides |
| Infobip Deep Research | https://mcp.infobip.com/deep-research | Deep search across API documentation, fetch detailed content |
For more details on supported endpoints, see the Infobip MCP documentation.
Examples of using Infobip MCP servers with different frameworks can be found in the examples directory.
If you need SSE transport support, append /sse to the endpoint URL (e.g., https://mcp.infobip.com/sms/sse).
🔌 HTTP Transport
Infobip MCP servers support streamable HTTP transport. Connect your MCP client directly to any Infobip MCP server endpoint:
{
"mcpServers": {
"infobip-sms": {
"type": "http",
"url": "https://mcp.infobip.com/sms"
}
}
}
If your MCP client supports OAuth 2.1, the authorization flow will be triggered automatically on first connection. See Authentication and Authorization below.
🔐 Authentication and Authorization
To use Infobip MCP servers, you need an Infobip account. If you don't have one, create an Infobip account with a free trial.
Using OAuth 2.1
Infobip MCP servers support OAuth 2.1 authentication.
To use OAuth 2.1, your MCP client must support OAuth 2.1 authentication and Authorization Server Discovery.
You can then configure your MCP client to connect to the Infobip MCP server without the need to provide authentication credentials at that point. The OAuth flow will be triggered automatically, redirecting you to the Infobip OAuth server for authentication.
Discovering Supported Scopes
Some MCP clients may not support automatic scopes_supported discovery.
In this case, you must manually configure the scopes in your MCP client configuration.
The scopes for a particular MCP server can be found in the authorization server metadata at {server-url}/.well-known/oauth-authorization-server.
For example, for the Infobip SMS MCP server, the scopes are available at:
https://mcp.infobip.com/sms/.well-known/oauth-authorization-server
Using an API Key
You can authenticate using your Infobip API key by providing it in the Authorization header using the format App ${INFOBIP_API_KEY}:
{
"mcpServers": {
"infobip-sms": {
"type": "http",
"url": "https://mcp.infobip.com/sms",
"headers": {
"Authorization": "App ${INFOBIP_API_KEY}"
}
}
}
}
🤖 Agent Permission and Access Control
Effective AI agent governance requires implementing granular permission controls, especially for high-impact operations like message sending. Unrestricted access privileges pose substantial security vulnerabilities and operational hazards that can compromise system integrity and user trust.
Make sure to follow official MCP implementation guidelines.
📊 Messaging Features Comparision Matrix
Choose the right messaging MCP server for your use case. Each server exposes a different number of tools which directly affects the tokens consumed on every agent invocation. The Message MCP server is the lowest-footprint option for a simple notification use cases that do not require scheduling, logs, or channel-specific management.
| Feature | Message | SMS | WhatsApp | WA Flow | RCS | Viber | Email | Voice | Mobile Push |
|---|
| Channels covered | SMS, RCS, MMS, Viber | SMS | WhatsApp | WhatsApp | RCS | Viber | Email | Voice | Push |
| Send text | ✅ | ✅ | ✅ | — | ✅ | ✅ | ✅ | ✅ | ✅ |
| Send image URL | ✅ | — | ✅ | — | ✅ | ✅ | ✅ | — | — |
| Send file / document URL | ✅ | — | ✅ | — | ✅ | ✅ | ✅ | — | — |
| Send video | — | — | ✅ | — | ✅ | ✅ | — | — | — |
| Send audio | — | — | ✅ | — | — | — | — | ✅ | — |
| Send location / contact / sticker | — | — | ✅ | — | — | — | — | — | — |
| Rich media (cards, carousels, barcodes) | — | — | — | — | ✅ | — | — | — | — |
| Interactive flows | — | — | — | ✅ | — | — | — | — | — |
| AI flow generation | — | — | — | ✅ | — | — | — | — | — |
| Multi-channel in one tool | ✅ | — | — | — | — | — | — | — | — |
| Template messages | — | — | ✅ | — | ✅ | — | ✅ | — | — |
| Template management | — | — | ✅ | ✅ | ✅ | — | — | — | — |
| Sender management | — | — | — | — | ✅ | — | — | — | — |
| Push app management | — | — | — | — | — | — | — | — | ✅ |
| Delivery reports (DLR) | ✅ planned | ✅ | ✅ | — | ✅ | ✅ | — | ✅ | ✅ |
| Message logs | — | ✅ | ✅ | — | ✅ | ✅ | ✅ | ✅ | ✅ |
| Scheduling | — | ✅ | — | — | — | — | ✅ | — | — |
| Bulk / batch sending | — | ✅ | — | — | — | — | ✅ | ✅ | ✅ |
| Transliteration / char sets | — | ✅ | — | — | — | — | — | — | — |
| URL tracking | — | ✅ | — | — | — | — | — | — | — |
| Capability check | — | — | — | — | ✅ | — | — | — | — |
| Email address validation | — | — | — | — | — | — | ✅ | — | — |
| TTS voice catalog | — | — | — | — | — | — | — | ✅ | — |
| Inbox management | — | — | — | — | — | — | — | — | ✅ |
| Scheduling helper tools | — | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | — |
| Number of tools | 1–2 | 10 | 18 | 13 | 27 | 5 | 11 | 7 | 7 |
| Token consumption | Minimal | Medium | High | Medium | Very high | Medium | Medium | Low | Medium |
🛠️ Troubleshooting
Authentication and Authorization Issues
- Ensure you have a valid Infobip account and an API key with a correct scope.
- If using OAuth 2.1, verify your MCP client supports dynamic metadata discovery.
- Confirm that required scopes are correctly configured in your MCP client.
Message Delivery Issues
- Make sure the recipient phone number is valid and reachable.
Other Issues
🚀 Infobip MCP Servers in Use
Learn how to build, configure, and integrate various Infobip MCP servers with our hands-on MCP tutorials.
🤝 Contributing
If you have suggestions for improvements, please contact devrel@infobip.com.
📄 License
This document is licensed under the MIT License. See LICENSE for details.
Happy building with Infobip MCP! 🚀