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io.github.ictinnovations/ictbroadcast-mcp

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by ictinnovations · TypeScript

Monitor ICTBroadcast outbound campaigns, and start and stop them when writes are on.

ictbroadcast-mcp (Model Context Protocol) Server

ictbroadcast-mcp is an MCP server for ICTBroadcast, a voice, SMS, and fax broadcasting and call-center platform. It enables an AI assistant to monitor outbound campaigns by listing them, checking their status, reading summaries, and viewing per-call results. Campaign control is available only when “writes” are turned on.

🛠️ Key Features

  • Monitor outbound campaigns (list, check status, read summaries)
  • View per-call results
  • Start and stop campaigns when writes are on
  • Supports ICTBroadcast broadcasting and call-center workflows

🚀 Use Cases

  • Campaign monitoring for voice, SMS, and fax outbound operations
  • AI-assisted review of campaign state and call-level outcomes
  • Controlled campaign start/stop via an MCP-connected assistant (write-enabled only)

⚡ Developer Benefits

  • Model Context Protocol integration for tooling
  • Node.js setup (requires Node.js 18+)
  • Install via npx -y ictbroadcast-mcp or global npm install

⚠️ Limitations

  • Campaign start/stop is gated: it operates only when writes are enabled

Topics

ai-agentcall-centerclaudeictbroadcastmcpmodel-context-protocolpredictive-dialervoice-broadcastvoip